If you are not satisfied with your purchase, please return the items within 14 days of receipt. The Belgian law on commercial practices, information and consumer protection allows the purchaser to return the product, provided the product is returned unused and undamaged, after contact via e-mail. Send an e-mail to rondeshop@crvv.be  and we will provide the correct details for the return.

Cost

The cost of the return shipment is borne by the customer. If you require an exchange, we will send the new product free of charge.

Refunds

If you wish, we will refund the full purchase price, excluding the shipping costs charged.

Exchanges

Exchanges are subject to stock availability at the time of return. We are not responsible for lost returns. The customer is responsible for packing and shipping a return.